Services

Your search for an IT partner stops here.

Etag helps businesses grow using the latest in Information Technology. Our consultants work with you to evaluate your business requirements, resolve performance issues, forecast future needs and design an effective IT blueprint that will add value, efficiency and support in achieving your organizational goals.

Choose from our focus areas. The advantage is yours.

• Networking – the core of any business is a sound and reliable network. Etag provides you with just that.
• Applications – Software or hardware, let our expertise work for you.
• Call center & Communications – Customer service is our forte, allow us to assist you with setting up an advanced Call center and communications network
• IT Policies & Procedures – Our legal experts and IT consultants work together with you to draft infallible IT policies & procedures across all industries.
• Risk & Project Management - An effective framework for your processes and project management is critical for the successful implementation of any initiatives taken by your company. We can help control risks and manage critical, complex projects through our customized Risk & Project Management plans.
• Business Continuity & Disaster Recover Plans - Your business should be unstoppable just like your ambition. Our continuity and disaster recovery plans are designed to protect and perform.

At Etag, we offer professional Web & Email hosting services that pay attention to even the smallest details like taking care of email accounts, spam filtering and more so that you can pay attention to the more important one – your business.

Whether you require managed or unmanaged dedicated web hosting, linux or Win2k, application or website with CMS, our solutions are flexible, cost-efficient and available on a variety of platforms.

The email hosting services at Etag offers anti-spam, anti-virus fortified email technologies and other corporate friendly features like greater storage facilities and calendar sensitive advanced mailing and group mailing.

We understand that business can be overwhelming and we recommend Storage strategies, solutions and implementation plans that will help solve your data storage issues.

The solutions are designed to meet the dynamics of the market today and are flexible enough to accommodate your expanding business and leverage storage management with business goals. Improve service reliability and function while minimizing costs with Etag’s advanced systems. Information is aligned in accordance with business processes and for easy retrieval while mitigating the risk of unauthorized access.

Etag offers a wide range of courses designed to empower your staff. As a leading IT solutions company in Dubai, Etag has stayed ahead of the curve by providing training packages relevant to our client’s industrial needs.

We follow stringent quality objectives which are regularly reviewed by the Quality assurance managers to ensure a superior level of service. Our corporate courses are conducted at our offices in Dubai. Our instructors are among the best in the business and have industry experience.

Subjects currently available are:

• FoxEnterprise CRM Training for users and administrators
• Java Programming
• System administration & Networking
• PMP, ITIL certification training
• Graphic designing

For more information on course details and more, please CONTACT US

Etag provides a range of flexible maintenance options for PC, Servers, Storage & Data Protection.  We offer support for all Intel and AMD-based servers such as HP, Compaq, IBM and Dell in multiple configurations. We deploy experienced teams in your organisation's IT units to operate, maintain, upgrade and administer hardware and software systems and applications. You, the customer, concentrate on your business; we take care of the technology that supports your people, products and processes.

Client Benefits:

• Low cost
• High quality maintenance
• Fast Response
• Excellent engineering skills
• Guaranteed response times
• Full service level agreement

We can provide a complete range of support options, from a basic help desk to a full proactive monitoring service using advanced predictive tools to anticipate and react proactively to resolve problems as soon as they arise. We offer our various support services in a variety of formats to suit your needs and requirements, including anything from ad-hoc technical support to full maintenance contracts for your server farms.

For Servers, the following modules are taken care – Hardware & Software support, Help desk, Pre & Post installation, Cluster & Proactive services.

For Storage Services, the following modules are taken care – Storage Architecture and Design, Implementation and Management

For Data Protection services, the following modules are taken care – Backup & Recovery solution design, Implementation & Proactive services.

Our website design department has grown from demand within our existing IT support clients wanting a solution from a partner who already knew their business.  We take the approach of a website being a functional extension of your business rather than simply a 'shop window'.  

It’s not about getting Visitors , it’s about getting Customers!
At Etag, we believe in web-marketing and web-branding. On the design end, we create a brand image for your company from the colors chosen to the logo and more. Our web development team then creates a professional website that combines the power of internet marketing with a user-friendly interface to make it customer friendly.

Our services include:

• Creative and comprehensive website design customized for your business
• Content Management systems
• Easy response mechanisms (application forms, etc)
• Full E-commerce sites with secure transactions
• Complete web solutions including domain registration and hosting
• Search engine submission and optimization
• User friendly interfaces
• Fast loading sites
• Web maintenance
• Back end solutions
  
  To take advantage of our web development and design team, CONTACT US today!