Services

Your search for an IT partner stops here.

Etag helps businesses grow using the latest in Information Technology. Our consultants work with you to evaluate your business requirements, resolve performance issues, forecast future needs and design an effective IT blueprint that will add value, efficiency and support in achieving your organizational goals.

Choose from our focus areas. The advantage is yours.

• Networking – the core of any business is a sound and reliable network. Etag provides you with just that.
• Applications – Software or hardware, let our expertise work for you.
• Call center & Communications – Customer service is our forte, allow us to assist you with setting up an advanced Call center and communications network
• IT Policies & Procedures – Our legal experts and IT consultants work together with you to draft infallible IT policies & procedures across all industries.
• Risk & Project Management - An effective framework for your processes and project management is critical for the successful implementation of any initiatives taken by your company. We can help control risks and manage critical, complex projects through our customized Risk & Project Management plans.
• Business Continuity & Disaster Recover Plans - Your business should be unstoppable just like your ambition. Our continuity and disaster recovery plans are designed to protect and perform.

Etag provides a range of flexible maintenance options for PC, Servers, Storage & Data Protection.  We offer support for all Intel and AMD-based servers such as HP, Compaq, IBM and Dell in multiple configurations. We deploy experienced teams in your organisation's IT units to operate, maintain, upgrade and administer hardware and software systems and applications. You, the customer, concentrate on your business; we take care of the technology that supports your people, products and processes.

Client Benefits:

• Low cost
• High quality maintenance
• Fast Response
• Excellent engineering skills
• Guaranteed response times
• Full service level agreement

We can provide a complete range of support options, from a basic help desk to a full proactive monitoring service using advanced predictive tools to anticipate and react proactively to resolve problems as soon as they arise. We offer our various support services in a variety of formats to suit your needs and requirements, including anything from ad-hoc technical support to full maintenance contracts for your server farms.

For Servers, the following modules are taken care – Hardware & Software support, Help desk, Pre & Post installation, Cluster & Proactive services.

For Storage Services, the following modules are taken care – Storage Architecture and Design, Implementation and Management

For Data Protection services, the following modules are taken care – Backup & Recovery solution design, Implementation & Proactive services.

Our website design department has grown from demand within our existing IT support clients wanting a solution from a partner who already knew their business.  We take the approach of a website being a functional extension of your business rather than simply a 'shop window'.  

It’s not about getting Visitors , it’s about getting Customers!
At Etag, we believe in web-marketing and web-branding. On the design end, we create a brand image for your company from the colors chosen to the logo and more. Our web development team then creates a professional website that combines the power of internet marketing with a user-friendly interface to make it customer friendly.

Our services include:

• Creative and comprehensive website design customized for your business
• Content Management systems
• Easy response mechanisms (application forms, etc)
• Full E-commerce sites with secure transactions
• Complete web solutions including domain registration and hosting
• Search engine submission and optimization
• User friendly interfaces
• Fast loading sites
• Web maintenance
• Back end solutions
  
  To take advantage of our web development and design team, CONTACT US today!